At Style Craftessentials, we strive to ensure that you are completely satisfied with your purchase. If you are not fully happy with your order, please review our policy below.
Return Eligibility
You may request a return within 7 days of receiving your order. To be eligible for a return:
- The item must be unused, unopened, and in its original packaging
- The product must be in the same condition as received
- Proof of purchase is required
Items that do not meet these conditions may not be accepted.
Non-Returnable Items
Certain items are not eligible for return, including:
- Used or damaged products (unless received defective)
- Items returned after the 7-day return period
Damaged or Defective Items
If you receive a damaged or defective product, you must notify us within 48 hours of delivery. Please include clear photos of the product and packaging when contacting us.
Return Process
To initiate a return:
- Email us at [email protected] within the return period
- Provide your order details and reason for return
- Our team will guide you through the next steps
Do not send items back without prior confirmation.
Refund Policy
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds are processed within 5–7 business days
- Refunds may be issued via bank transfer or another agreed method
Exchange Policy
We only replace items if they are defective or damaged. Exchange requests must be made within 7 days of receiving your order.
Late or Missing Refunds
If you have not received your refund within the stated time:
- Please wait the full processing period
- Contact us at [email protected] for assistance
Shipping Costs
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect
- Original delivery charges are non-refundable
Policy Updates
We reserve the right to update or modify this policy at any time. Changes will be effective immediately upon posting on this page.